Thank you for shopping with Ilmas International. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship your orders.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are processed only on business days (Monday to Saturday), excluding public holidays.

• During peak seasons, promotional events, or unforeseen circumstances, order processing may take slightly longer.

Shipping Time

Estimated delivery times are as follows:

• Within India: 3–7 business days

• International Orders: 7–21 business days (depending on the destination and customs clearance)

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location, package weight, and shipping method selected. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing your tracking details, allowing you to monitor the shipment status.

International Shipping

We ship to selected international destinations. International customers are responsible for any customs duties, import taxes, or other charges imposed by their country’s customs authorities. These charges are not included in the product or shipping price.

Incorrect Shipping Information

Please ensure that your shipping address and contact information are accurate before placing your order. Ilmas International is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Delayed or Lost Shipments

While we work with reliable shipping partners, unexpected delays may occur due to weather conditions, customs procedures, transportation issues, or other unforeseen events. If your order is significantly delayed or appears lost, please contact our support team, and we will assist you in resolving the issue.

Damaged Packages

If your package arrives damaged, please notify us within 48 hours of delivery. We may request photographs of the package and product to help us investigate the issue and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Ilmas International

Website: https://ilmasinternational.com/

Store Address:
120, Sheikhwara, Unnao, Uttar Pradesh – 209801, India

Email: afridi.laraib@gmail.com

WhatsApp: +91 7309543906

Phone: +91 9839027942